FlexR Tips & Tricks

Transfer FlexR app(data) to your new phone

If you buy a new phone, chances are that you want to keep using the FlexR app on your new phone as well.

Most important is, that you use the same google account (iPhone/iPad: Apple ID) on your new (i)phone as you used on your old (i)phone, this is to keep acces to FlexR updates in the future. If you change account, the app store will not see you as a registered app buyer, because this is is registered with your account.
If you have to change account for whatever reason, you have to repurchase FlexR again.

Sometimes specific transfer-tools are used to transfer all apps from your old phone to your new phone, this might work, or might not work, dependent on the configuration of the phones.

If it does not work and you do not see your FlexR app data in FlexR on your new phone, your have to manually install the FlexR app from the Play store or App store and transfer the FlexR data manually by means of a FlexR backup file.

Android only: If you are using the Free version of FlexR, you will not find the free version of FlexR in the Android Play Store, it is not available for new users anymore. Existing users can still find the App in the Play store in the list of apps they ever installed with this account, and can re-install it when required:
===> Open Play Store app, click on your account in the upper right and select "Manage apps & device", then select "Manage" and scroll for the FlexR app.



Manually transferring the FlexR data from your old phone to your new phone can be done by means of a local FlexR Backup file or over Google Drive:


=====> TRANSFER DATA USING A LOCAL BACKUP FILE

Create and send a local Backup on Android:

  1. On your old Phone, Go to the FlexR "Backup" screen
  2. Select the Backup button to see all local Backups
  3. Select de "+" button to create a new local backup
  4. Specify the name for the new backup file
  5. Press to make the backup
  6. Click the share button to see all local backups
  7. Select the backup you want to share
  8. Press to share/mail the selected backup
  9. Select your mail app to send the backup to your new phone --> mail app will open
  10. Specify the mail adress of an account on your new phone
  11. Send the mail


Create and send a local Backup on iOS:

  1. On your old iPhone, Go to the FlexR "Backup" screen
  2. In the popup, select "Device" to open the local backup screen
  3. Select de "+" button to create a new local backup
  4. Specify the name for the new backup file
  5. Press "ok" to make the backup
  6. Select the backup you just made from the list of available backups
  7. Select "Send using mail" to mail the backup to your new Phone --> mail app will open
  8. Specify the mail adress of an account on your new phone
  9. Send the mail


Restore a local Backup on Android:

  1. On you new phone, click the attached backup file in the mail and select FlexR to open it
  2. Answer "YES" to the popup to agree on the restore of the backup on your new Phone


Restore a local Backup on iOS:

  1. On you new iPhone, click the attached backup file in the mail and select FlexR to open it
  2. Answer "YES" to the popup to agree on the restore of the backup on your new iPhone


=====> TRANSFER DATA USING GOOGLE DRIVE

Create a Google drive Backup on Android:

  1. On your old phone, Go to the FlexR "Backup" screen
  2. Use the drive icon right next to the Backup button to make a FlexR backup in Google Drive
  3. Specify the name for the Backup file (default name is suplied)
  4. Select "Backup Drive" to make the backup file in your Google Drive


Create a Google Drive Backup on iOS:

  1. On your old iPhone, Go to the FlexR "Backup" screen
  2. In the popup, select "Google Drive" to open the Google Drive backup screen
  3. Sign in with your google account if not already done
  4. Select de "+" button to create a new backup in your Google Drive
  5. Specify the name for the new backup file
  6. Press "ok" to make the backup


Restore a Google drive Backup on Android:

  1. On your new phone, Go to the FlexR "Backup" screen
  2. Use the drive icon right next to the Restore button to restore a FlexR backup from Google Drive
  3. If not automatically done, select the Google Drive and then "My Drive"
  4. Selectec the "FlexR Backup" folder
  5. Scroll for the backup file your want to restore and select it
  6. Answer "YES" to the popup to agree on the restore of the backup on your new Phone


Restore a Google Drive Backup on iOS:

  1. On your old iPhone, Go to the FlexR "Backup" screen
  2. In the popup, select "Google Drive" to open the Google Drive backup screen
  3. Sign in with your google account if not already done
  4. Scroll for the backup file your want to restore and select it
  5. Select "Restore" in the popup
  6. Answer "Yes" to the popup to agree on the restore of the backup on your new phone


Note: If both, your old phone and your new phone, are iPhones, you can also use iCloud Drive to transfer the backup from your old iPhone to your new iPhone